Only damaged item will offer shipping label（Please contact us to provide）
Exchange or return not offer shipping label.
All returned sunglasses must be in the complete original packaging, unworn, and in the same condition as received.
Only items received in the last 30 days for products are eligible for returns.
We also need one photo of the product.
A return fee of $4.99 will be removed from your refund.
Sending tracking number after you ship the sunglasses to
sheenkelly@hotmail.com
Tracking Information
It will take 24 hours to update the tracking number once you have received the automated tracking email. if there still no status after 24 hours, please contact us email at sheenkelly@hotmail.com and we will update or determine the status of your package.
Please allow 24 hours from the time of delivery for your tracking to update. USPS can occasionally mark a package delivered before it actually arrives, and can sometimes arrive 1-2 days later.
What if I put the wrong shipping address on my order?
If you accidentally put the wrong shipping address here's what can be done:
If you placed your order within that last 12 hours, email us at sheenkelly@hotmail.com we will try to help you make it right. Please include your CORRECT address so that we can update it as quickly as possible.
If you already received your tracking information, please contact the shipping company that currently has your package in order to attempt an address change. Once the package has left our facility we have NO way of changing this address and we are unable to contact the shipping company on your behalf for security and privacy reasons.
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